My full track record | Connect on LinkedIn
🎓 Formal Education
Program | Institution | Date |
Bachelor of Commerce in Marketing | UBC Sauder School of Business | Sep 2016 - May 2021 |
Bachelor of Business Administration | Wirtschaftsuniversität Wien (Vienna University of Economics and Business) | Sep 2019 - Dec 2019 |
Dogwood Diploma | Vancouver Technical Secondary School | Sep 2011 - Jun 2016 |
💼 Work Experience
Position | Company | Date |
Senior Customer Success Manager, US West LE | Visier Inc. | Nov 2024 - Present |
Customer Success Partner, US NE MM & West LE
SAP Customer Success Management & Engagement | SAP SE | Jan 2022 - Nov 2024 |
Lead AI Champion, CSME Global Innovation Council
SAP Customer Success Management & Engagement | SAP SE | Sep 2023 - Nov 2024 |
Outreach Content Lead & Champion, North America
SAP Customer Success Management & Engagement | SAP SE | Oct 2022 - Oct 2024 |
Internal Content Manager, North America
SAP Customer Success Management & Engagement | SAP SE | Jan 2022 - Aug 2024 |
Scale Delivery Framework Champion, North America
SAP Customer Success Management & Engagement | SAP SE | Apr 2023 - Mar 2024 |
Digital Content Coordinator, Digital Scale
SAP Customer Success Management & Engagement | SAP SE | May 2021 - Dec 2021 |
Product Marketing Specialist, SAP Analytics Cloud | SAP SE | Jan 2020 - Dec 2020 |
Staff Accountant, Audit & Assurance | Deloitte Canada | May 2019 - Aug 2019 |
Student Life Writer, UBC Life Blog | UBC Student Communications Services | Sep 2018 - Apr 2019 |
Community Programmer | Frog Hollow Neighbourhood House | Jun 2018 - Aug 2019 |
Quick Service Attendant, Rogers Arena | Canucks Sports & Entertainment | Aug 2017 - Apr 2018 |
Sales Floor Associate | Bath & Body Works Canada | Jul 2016 - Aug 2017 |
Notetaker, UBC Access & Diversity | University of British Columbia | Jan 2017 - Apr 2017 |
Report Writer | McCreary Centre Society | Sep 2015 - Dec 2015 |
Team Member | Menchie’s Frozen Yogurt | Apr 2015 - Aug 2015 |
💻 Extracurriculars
Note: List does not include my personal Projects.
Position | Organization | Date |
Advisor on the Board of Directors | Amplify Canda | Aug 2020 - Apr 2021 |
Alumni Committee Member | Enactus UBC | Jan 2020 - Aug 2020 |
Campus Ambassador | Deloitte Canada | Sep 2018 - Apr 2019 |
Conference Co-Chair | UBC Social Enterprise Club | Apr 2018 - Apri 2019 |
Human Resources Manager | Enactus UBC | Apr 2017 - May 2018 |
Co-Vice President Logistics | UBC Case Competition Club | May 2017 - Apr 2018 |
Vice President Internal | Young Investor Program Canada | May 2017 - Oct 2017 |
Brand Ambassador | UBC Imprint Conference | Nov 2016 - Apr 2017 |
Ennovate Associate | Enactus UBC | Oct 2016 - Mar 2017 |
Member and Secretary, Youth Advisory Committee | Frog Hollow Neighbourhood House | Mar 2015 - Sep 2016 |
Talishop Proposal Head | Vancouver Technical Secondary School | Mar 2016 - Jun 2016 |
Co-Editor in Chief, Yearbook | Vancouver Technical Secondary School | Sep 2015 - Jun 2016 |
Fundraising Chair, Graduation Committee | Vancouver Technical Secondary School | Jul 2015 - Jun 2016 |
BASE (Building A Safer Environment) Leader | Frog Hollow Neighbourhood House | Nov 2013 - Jun 2016 |
Youth Skills Mentor | Frog Hollow Neighbourhood House | Jul 2015 - Aug 2015 |
Clubs Section Head, Yearbook | Vancouver Technical Secondary School | Sep 2014 - Jun 2015 |
Socials Committee and Projects Committee Member | Van Tech Key Club | Sep 2014 - Jul 2015 |
Math Tutor | Vancouver Technical Secondary School | Sep 2014 - Jul 2015 |
💚 Volunteering
Note: List does not include my Speaking Engagements.
Role | Organization | Date |
Pro Bono Consultant, SAP BWN Earth Day Challenge | For The Blue Dot | Apr 2024 |
Assistant Captain, SAP vCSP Soccer Team | Urban Rec Soccer | Jul 2022 |
Volunteer, Greater Vancouver Food Bank | SAP Moments of Service | Nov 2022 |
Shoreline Cleanup Leader, Sunset Beach | SAP Moments of Service | Oct 2021 |
International Ambassador, Sauder Summit | Sauder Summit Global Case Competition | Mar 2019 |
Crew Member, Sauder Spark | UBC Sauder School of Business | Sep 2017 |
Event Manager, Sauder Summit | Sauder Summit Global Case Competition | Mar 2017 |
Volunteer, Frogs in the Park | Frog Hollow Neighbourhood House | Aug 2016 |
Camp Counsellor and Lifeguard, Grade 7 Camp | Laura Secord Elementary School | Sep 2014 |
🥇 Awards & Accomplishments
Award | Issuer | Date |
Finalist, SAP CSS Clean Core Pitch Competition | SAP Cloud Success Services | Oct 2023 |
Gold, Newcomer Podcast of the Year | Asian Podcast Summit | Dec 2020 |
Silver, Best Social Media Presence | Asian Podcast Summit | Dec 2020 |
Go Global International Learning Programs Award | UBC Go Global | Aug 2019 |
Sustainability Seal Award, UBC Social Enterprise Club | Commerce Undergraduate Society | Mar 2019 |
Bronze, Enactus Community Service Leadership | Enactus Canada | Aug 2018 |
HSBC/HKU International Case Competitor | UBC Sauder School of Business | Jun 2018 |
1st Place, KPMG Ace the Case National Competition | KPMG Canada | Mar 2018 |
1st Place, KPMG Ace the Case Local Competition | KPMG Canada | Jan 2018 |
2nd Place, Cut to the Case Competition | Human Resources Management Club | Jan 2018 |
Bronze, Enactus Community Service Leadership | Enactus Canada | Aug 2017 |
Opening Round Runner-up, Enactus National Exposition | Enactus Canada | May 2017 |
BC Achievement Scholarship | BC Ministry of Education | Dec 2016 |
BC District Scholarship for Applied Skills | BC Ministry of Education | Dec 2016 |
Academic Achievement Award | Vancouver Technical Secondary School | Jun 2016 |
Community Service Scholarship | Frog Hollow Neighbourhood House | Jun 2016 |
FutureBook Yearbook Award | FutureBook Yearbooks | Jun 2016 |
Gold Service Award | Vancouver Technical Secondary School | Jun 2016 |
Principal’s List | Vancouver Technical Secondary School | 2013 - 2016 |
🧠 Programs & Courses
Note: List does not include my daily Brainfood.
Program | Organization | Date |
Aspiring Leaders Program | SAP | Sep 2024 |
A Leader’s Guide to Overcoming Unconscious Bias | Pluralsight | Aug 2024 |
Change Management Foundations | LinkedIn Learning | Aug 2024 |
Demonstrating Accountability as a Leader | LinkedIn Learning | Aug 2024 |
Emotional Intelligence Basics | LinkedIn Learning | Aug 2024 |
ChatGPT for Everyone | Learn Prompting | May 2024 |
SAP Artificial Intelligence Academy | SAP | Apr 2024 |
Generative AI at SAP | SAP | Nov 2023 |
AI Prompt Engineering | Learn Prompting | Sep 2023 |
Design Thinking & Challenge Management | SAP | Sep 2023 |
Customer Value Journey - Essential Learning | SAP | Aug 2023 |
Tech Sales U | Bravado | Oct 2023 |
Ultimate Breakthrough Program | Tony Robbins | Jan 2022 |
SAP Academy for Digital Sales | SAP | Jul 2021 |
Unconscious Bias | LinkedIn Learning | May 2021 |
The YouTube Creator Academy | Graham Stephan | Dec 2020 |
UBC Go Global Exchange Program | University of British Columbia | Dec 2019 |
Brand Management Mentorship Program (BMMP) | UBC Sauder School of Business | Jun 2019 |
Deloitte National Leadership Conference (DNLC) | Deloitte Canada | Jun 2018 |
SpeakOut Public Speaking Competition 2018 | UBC Business Communications Club | Mar 2018 |
National Lifeguard Certification (NLS) | Lifesaving Society BC | Mar 2015 |
Chinese School | Pui Ying | Dec 2015 |